Frequently asked

Who do you usually work with?
Founders, product managers, and small design teams — usually people who have a product live (or close to it) and a nagging sense that something in the experience is getting in the way.
What's the difference between the audit and the workshop?
The audit is me, reviewing one of your flows and reporting back on what's working and what to fix first. The workshop is us, working through a problem together with your team so everyone leaves aligned. Audits suit a second opinion; workshops suit a decision.
Is the intro call really free?
Yes. It's a 30-minute call to talk through your situation and figure out whether — and how — I can help. There's no obligation to book anything after it.
How does payment work?
Paid sessions are handled through Wix's secure checkout when you book. The free intro call needs no payment at all — you just pick a time.
Do you do long-term or retainer engagements?
The sessions here are the front door. If it turns out you need something more sustained, we can talk about it on a call — but there's no pressure to commit to anything beyond a single session.
What do I need to prepare?
Nothing formal. Bring the product, the problem, and whoever needs to be in the room. I'd rather see the real thing than a tidied-up version of it.